Privacy Policy

Shafi Masao Traders

Introduction – Principles of Personal Information Protection

At Shafi Masao Traders, we are engaged in the purchase, sale, and export of automobiles and related parts. We recognize the importance of protecting the personal information of our customers, employees, and business partners. Safeguarding your personal data is not only a legal requirement but also a core responsibility we uphold in our operations.

This Privacy Policy outlines how we collect, use, store, and share personal information obtained through our business activities and online platforms, ensuring compliance with applicable data protection laws and building trust with our stakeholders.

1. Collection, Use, Sharing, and Storage of Personal Information

1.1 Collection of Information

We collect personal data directly from you and indirectly via technical tools (e.g., cookies) when you interact with our website. This may include but is not limited to names, contact details, IP addresses, and browsing behavior.

We only collect and process personal data:

  • When you give consent.
  • To deliver our products, services, and customer support.
  • For marketing and promotional activities.
  • To ensure the security of our website.
  • To comply with legal obligations.

You have the right to withdraw your consent at any time by contacting us or following opt-out instructions provided.

1.2 Purpose of Use

We will use your personal information only for legitimate business purposes, such as:

  • Verifying your identity.
  • Responding to inquiries and providing customer support.
  • Preventing and detecting fraudulent or criminal activity.
  • Ensuring the security of our IT systems.
  • Notifying you of updates and changes.
  • Marketing our products and services.
  • Enhancing our website functionality.

1.3 Sharing of Information

We may share your personal data with:

  • Professional service providers (e.g., legal, accounting, audit).
  • Service partners (e.g., cloud storage providers, IT maintenance, database management, payment processors).

All third parties are required to adhere to strict data protection standards and may only process your data under our instructions and for specific purposes.

In cases involving international data transfer (e.g., to or from the EU), we will comply with standard contractual clauses and other lawful mechanisms.

We may also disclose information to authorities or third parties when required by law or to protect rights, safety, or comply with legal obligations—subject to applicable notice requirements.

1.4 Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. Upon request, we will delete your information within a reasonable timeframe.

2. Compliance with Laws and Regulations

We are committed to following all applicable privacy laws, including the General Data Protection Regulation (GDPR) and relevant local data protection legislation.

For users based in the European Union, you have the following rights under the GDPR:

  • Access your data.
  • Request correction or deletion.
  • Request data transfer where feasible.
  • Object to or restrict processing.

3. Security Measures

We maintain appropriate technical and organizational measures to protect personal information from unauthorized access, leakage, loss, or damage. These include:

  • Security systems monitored by trained personnel.
  • Internal audits and corrective actions.
  • Staff training on privacy protection protocols.

4. Contact Us

We are committed to resolving any concerns you may have regarding your personal data.

For inquiries, complaints, or to exercise your data protection rights, please contact:

Personal Information Inquiry Desk

5. Policy Updates

This Privacy Policy may be updated to reflect technological advancements, legal changes, or improvements in our practices. All updates will be posted under the “What’s New” section of our website. We encourage you to check regularly for any changes.

6. Cookies and Access Logs

We use cookies to enhance user experience, analyze website usage, and support website functionality. Cookies do not collect personal data unless voluntarily provided. You may disable cookies in your browser settings, but this may affect certain website features.

We also utilize access logs for anonymous statistical analysis and performance monitoring.